Help Center

Responsible Gaming

Last Updated: 06.12.2023

Lukki is your safe place for reliable gaming and entertainment. Our professional team does its best to provide you with the most comfortable conditions and interesting games. However, in some cases playing at a casino may bring disappointment and an unpleasant experience. We want to warn our players against cases of gambling addiction. Below you will find some important information on this matter, so please take some time and read it.

WHAT TO DO:

In some cases, people experience gambling issues and struggle to find a balance between how much they want to play and how much they actually can. If this is your situation, there are options available to help you manage your gambling activity. You can set playing and deposit limits to control your spending, or you can choose to exclude yourself from playing at our casino entirely. To activate these options, please contact our Support Service via Live Chat.

In the case where a friend or family member gets in this situation, you can also contact our Support Service Team and ask for help. Our Support Service Team is ready to help you every day 24/7.

Gambling is an activity of entertainment, relax and enjoyment. We want our players to use it in this way. If you cannot keep control of the time and the amount of money spent every day, you probably should seek help of specialists dealing with cases of compulsive gamblers.

EXTERNAL HELP:

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